Terms of Service

Simple terms, written plainly — no legal jargon that hides what you're agreeing to.

Usage terms

Kratvix is provided for use by schools, colleges, coaching centres, students, and parents for educational purposes.

Accounts are tied to a real student, parent, teacher, or institution. Don't share login credentials.

Government schools get full access to the School ERP and Disha free, forever — no conditions attached.

Payment terms

Private schools, colleges, coaching centres, and school chains pay an annual or monthly subscription as agreed at sign-up.

Family Plan and Desktop App subscriptions bill monthly and can be cancelled anytime before the next billing date.

GST invoices are issued for every paid plan.

Refund policy

30 day free pilot for schools. If you pay and are not satisfied — full refund within 30 days. No questions.

Family Plan and Desktop App subscriptions can be cancelled anytime; you won't be charged for the next cycle.

Acceptable use policy

Don't use Kratvix to harass, bully, or harm another student, teacher, or parent.

Don't attempt to access another school's or student's data.

Don't use Disha to attempt anything illegal or to generate harmful content.

We may suspend accounts that violate this policy to protect the safety of every student on the platform.